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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,029 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , helpful, attentive . I am glad i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product great price defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Rscommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Can't Be Beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is a great investment towards expensive electronic items because they really stand behind their products and don't give you a lot of hassle if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always can use this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it let's me kno my watch is in good hands and it is protected to the things that could accidentally break it or any damage to it will be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying anything at Best Buy do yourself a favor and get the protection if is so worth it! They are so great and easy to work with and even the smallest glitch gets taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch samsung is the best..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat such a great offer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet you can't beat such a great offer at anywhere else! My sister-in-law recommended us to purchase this plan because she said my niece and nephew accidently broke their stuffs and they covered for it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the washer and made sure it worked without leaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth purchases the replacement warranty. $29.95 for a $150 FItbit is a good bargain. We had to utilize this warranty once already & it was a smooth transaction in replacing the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. They replaced the watch due to cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it. Watch screen broke and they replaced the watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. SS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to cover yourself with their great coverage plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

    I would recommend this to a friend