Customer Ratings & Reviews

I love it it great I recommend to others people to buy

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

Don't buy one of the watches without getting this. That being said I do find it interesting that if you have to return the product in under a year they return it under the manufacturer's warranty and only give you a partial refund on the plan. But hey at least with this you are covered for accidental breakage as well.

Geek Squad will come directly to your house if the problem can't be answer with there 24/7 service, just call em up and they will schedule whatever is the best time for you come back out and help with any malfunctions you may have rather with your tv, computer, phone or smart watch etc.

Buying this paid for itself! I never buy a watch without the warranty.

This is my husbands third fitbit surge!! Yes he loves it and it stands up to how rough his job is too but the first one died after a year and the second after about 7 months. I got smart after the first one and purchased the warranty with the second one thankfully! Super easy to just walk in and get a replacement. Highly recommend purchasing!

When I purchased my first fitbit, I also purchased the 2-yr Accidental Geek Squad Product Replacement. When my fitbit "died" (battery went dead, and wouldn't recharge), I was able to get a new replacement. Because it was a newer model I had to pay the difference in purchase prices. That seemed very fair. I'm glad I bought the coverage.

I purchased this for my galaxy watch 4. If you are active I feel this is a must. I had the coverage for my watch 3 and it had some issues. They not only covered the watch but refunded my my money and I used it to purchase my current watch 4

Could never make a best buy purchase without Greek squad coverage.

I purchase for all my electronics and Geek Squad is the Best!

I am so happy I purchased this 2 year warranty. I purchased it for my Fitbit and when my Fitbit broke, it was so easy to bring it in the store and get a replacement with no problem at all. It took about 5 minutes and because the Fitbit was actually cheaper at the time of exchange, I even got money back on my purchase. Definitely recommend.

I got this for my Samsung galaxy active watch. Ive had to use it a few times. Great service and no questions asked when I needed to replace my watch. Get this amd dont bother going through Samsung who will not replace your item.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

WHile none of my fitband/smartwatches ever had any physical damage, these things are right there on your wrist and in harms way. It seems like the batteries start feeling their age right around the time the new model comes out so it can help offset the cost of upgrading.

Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

since I got it only take it off for charging every 22 days,,,

I have always had an excellent experience when exercising my geek squad warranty.

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

Got the protection plan for the Versa watch due to ongoing design flaws associated with older models. It’s a highly used item and subjected to ongoing wear and tear. Also, I don’t know how it’ll hold out in swimming pools for extended periods of time. Haven’t used this yet but a small price to pay.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared