Customer Ratings & Reviews

The Geek Squad has the best customer service. I am so happy with the service.

Good buy , recommend, been with it for 2 years can complain

Great price for the services and must have for any electronic!

I wouldn't buy a smart watch without Best Buy's 2 year replacement coverage. Too many horror stories about manufacturers finding the failure to be non-warranty. I've had bad luck with my smart watches, but covered by my plan.

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

Its great !highly recommend!!!! Great service as well

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

I tend to always purchase a warranty on the higher end electronics I buy. Always come in handy and always pleased with the service provided. I bought this along with my fitness tracker and it's great to have if your watch breaks or stops working.

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

You never know when your tech will tank, but guarantee it will happen when you can least afford it! Protect your tech with the Geeks! (Contact me for permission to use this in an ad ;) )

Peace of mind, protection. Love the customer service that comes with this also .

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!