Customer Ratings & Reviews

When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

Geek Squad Warranties are the way to go with electronics. Hassle free.

I'm happy i have purchased this protection for my watch. It saved my watch price after Samsung killed this watch with their imposed firmware upgrades, that we cnnot avoid.

Definitely works great, when it started malfunctioning they were just going to give me store credit, no time spent waiting for it to get repaired. Can't ask for much more from a replacement plan!

I love geek sqaud anytime I need help they are always so quick and helpful

This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

I got this for a watch I got my daughter as a gift. I hope she never needs it, but it's nice to know it's there if she does. I feel like I gave her a complete gift by adding this.

I always purchased protection plan and they always deliver quality

Haven't had to just it yet but I feel confident knowing it is there when I need it

The staff was super helpful in finding what i needed!

Nice unit. I like the fact that I can monitor so any things with it.

Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

They were awsome. They took care of me like they always do. Could not have done it without them. Thank you geek squad. I am not computer savy so they come in very handy

Good watch, wife likes it. I don't recommend geek squad for anything because it doesn't cover

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

Thank goodness I havent had aneed to use the Geek Squad.. But I feel good knowing that if I need them I have that protection.

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.