Customer Ratings & Reviews

Best Buy is very good at taking back watches for an accident.

Always good to have!! I've been purchasing geek squad all the time totally worth it

They were great just took awhile to be seen . They had low staff that day.

I was glad i purchased the warranty. 100% back when i experienced an issue

I LOVE my watch. Battery like is fantastic. I forgot it one time as I oeft for work and missed it all day. The capabilities amaze me

Good value for what the extra coverage protects. I haven't had to use it yet to see how easy it will be to use but if that time comes where I do need it I hope it will be an easy process.

Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

Amazing Service. I got a gift for my husband. He loves it.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

The quality and the product is off the change, this is the best watch that was ever made. My husband loves it

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

Worry free warranty, and no runaround when something goes wrong

Fortunately the watch does not need service. But with my history with the Geek Squad, I know I am in good hands.

Smart employes, was in and out. Best part I left happy!

They always assist with any problem and help troubleshoot, I truly appreciate these guys we would be lost without them.

Replacement, was very easy for my smart watch. No questions asked simple process in the store. I brought the protection again for new device.

This warranty is a lifesaver! Had my Forerunner almost 2 years. The face was near cracking. Without question, I was able to replace my watch with an upgrade and purchase a new warranty! Can't go wrong!

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.