Customer Ratings & Reviews

I had an excellent experience with the delivery service. The package arrived on time and in perfect condition. The tracking updates were accurate, and the delivery person was professional and courteous. I was impressed with how fast and efficient the entire process was, and I will definitely use this service again in the future. Highly recommended for anyone looking for reliable and timely delivery!

no question ask at the time to request the guareantee

When i buy something where a extended warranty is needed I always purchase the warranty

Geek squad is always amazing. Always willing to help.

Good!!!!!???????!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!????

Love my galaxy 5g pro watch. Staff was very helpful when I had a problem with my previous watch. They were very helpful with my exchange

I'm not going to lie to you, the protection plans are one of the things that keep making me come back to Best buy to purchase my more expensive products. Anytime I've ever had an issue with anything covered by the protection plan they were quick to MAKE IT RIGHT. I've had to use protection plan on two computers, four Samsung watches, and a pair of Bose headphones. In each case Best buy either replaced with the same product or even allowed me to upgrade when the same product was having problems. I know that the value the protection plans can sometimes be extremely expensive on the more pricier products, but trust me... you're very happy you bought it when you need it. As long as Best buy doesn't get too greedy with the protection plan price I will probably continue buying my products from your store.

Havent had to use it yet for my portable charger but its there if I need it

Shipping was quick and well packaged inside. It was a bit difficult to unwrap which means it was wrapped excellent!

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

Only needed it twice over the many years and buy, but the peace of mind it gives is great. The two times I had an issue the exchange process was so easy!

Geek squad is great. Ibused it in the past not with this purchase

I haven't had to use this yet. But it's a comfort to know it's protecting my purchase

Whether asking questions, ordering online, or making in-store purchases, the customer service with a smile is something I can always count on. Quality products, great prices and protection plans, (shout out to The Geek Squad) & stellar customer service. Now, ask yourself: Does it make sense to go anyplace else? Wait until no one is looking to answer, though.

Geek squad warranty is worth it for items that lack durability (mobile devices and headsets).

Geek Squad offered to repair my old Galaxy Watch 4 when it wasn't working or I could have it returned for a defect under the policy and get it pretty much replaced at full value. I was able to opt for a return of my old model 4 since it wasn't connecting and the replacement paid of an upgrade to the Galaxy Watch6 and a new protection policy. Well worth it in my experience!

This is the greatest purchase I always make. It has helped me out when my tech eventually fails.

Good Choice product. Made no mistake. The product is living up to its description. Will recommend any day.

They fixed my watch the same day i went in. Replaced it entirely

Protection Plans are great to have. You might not have to use it, but if your insured purchase breaks after the manufacturers warranty expires then you are still covered.