Customer Ratings & Reviews

A great way to feel like you've got an option for return/fix/replacement after that 15-30 day return window. Depending on if its close to the return date and you can actually return- you'll get a prorated amount back from what you've paid into the protection plan. With that, I've used the protection several times, as we all know electronics and items in general are not made to last like they used to. Some items are not worth it, but in my experience, its been a high value, low risk, low cost (in most instances) option.

Great team. I love the GSS! They are fast and listen to your concerns

Great watch.hhhhhhuuuuuuuuuuuyuyhhhhhhhhhhhhhhhhhhhuiiijjhhhhhhhhhhhhhhhhhhhhhj

The Geek squad service has always been great very knowledgeable, great customer service, also leave happy with all my problems and questions answered and solved and that's why I remain A loyal customer! Wouldn't dare go any where else

It's a warranty. It does what warranty's do. Protects the just in case

Great service for people who have no time to setup new technology

After always avoiding the "extended warranty" on everything, that for my watch I NEEDED the Best Buy extension! Now look... I'll probably never need this extra insurance now!

Amazing amd super helpful for my health issues. I absolutely would recommend this ring

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

My Samsung watch stopped working just before this warranty was over and I am so glad I bought it. I got store credit, and I purchased another Geek Squad protection for the other electronics I bought.

I normally purchase Geek Squad Protection for all of my devices. I purchased the protection for the Galaxy Watch that I upgraded from. I was watching tv at night and I felt a little itch on my wrist. The itching got worse and I took the watch off. The rear of the watch was very warm and it left a mark overnight. I took the watch back to Best Buy the next day. I was given the full price of the watch, taxes and protection plan on a gift card within a few minutes. Excellent customer service.

Im hoping not to have to use it, but it is good peace of mind that my watch is protected.

Never dissapointing, great service everytime with outstanding customer service

For my expensive item I purchase, said insurance to be safe.

Great service.zzzzzzzzxxxxzxxxxzxxxxxxxxxxzzxxxxddxxxxxbbbbbnnjjjjjjjjkkkki

Very helpful and friendly. The representatives go above and beyond.

I’m glad I have the insurance on my watch in case anything happens. Great peace of mind.

I don't stress knowing that I have the Geek Squad watching my back ...

The agents were very informative on the policy details when buying my Oura ring! I feel much more secure about my purchase incase anything were to go wrong. They are absolutely amazing!