Customer Ratings & Reviews

Great Running Watch! It keeps track of my works and running progress.

I purchased my Gear 2 with an option to purchase the 2 year protection plan. I was unsure if the protection plan was worth the money after realizing Samsung has its own warranty. After researching, I found the Samsung only covers manufacturing defects. Best Buy will cover damage to your item so spending the extra money on the plan was worth it as I am using this watch to exercise and do other recreational things that could lead to damage. Thank you Best Buy for the peace of mind.

They rock and are very smart! They are for sure the best

Will never make a high dollar purchase without getting the extended geek squad service.

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

Bought this warranty for smart ring. From past experience I am hoping I don't need to use it.

Love the idea that my watch is covered for any damage it may get

I decided to buy this extended product warranty because other people told me that they'd had problems with their devices and found it kind of a slow process to deal directly with Fitbit. Twice I have had problems with my device failing to track steps or heart rate. Both times I had an easy time getting my device replaced. We didn't take out the extended warrant on my wife's Fitbit but after two similar problems we now wish we had.

I am very rough on my items not purposefully just comes with the job. Ive never had issues getting items fixed or replaced always been hassle free. The squad in destin has always been a good group of people to work with.

I was skeptical but when my Galaxy Watch had an issue, they exchanged it with limited questions asked. They even shipped it to me since my specific watch was out of stock. Arrived in 2 days.

Never had to use this warranty.So I really can't say a review about it

I bought the geek squad warranty with my original Fitbit Alta. It’s battery was chronically draining despite doing all kinds of things to preserve battery life. It was past the manufacturing warranty. Fitbit recommended to use the geek squad warranty and get it replaced. The Geek squad service was excellent and the exchange was a piece of cake. I will always buy it now. Especially for something like this that you use every day.

For piece of mind, I bought this with my new printer, copier, scanner, faxing machine from Canon. Although I have not had to use it yet, I feel better having it, as I wrecked my last printer when it got gammed.

My daughter has not had any issues with her watch yet to go to the Geek Squad, but it is a good thing to have.

This replacement plan was purchased for a smartwatch that was purchased for our young daughter. She's very responsible for her age but we know things happen. Needless to say the screen on her watch was broken at some point. She doesn't remember how it happened, but it did. We took the watch to our closest Best Buy store and they gladly honored the protection plan and we were able to replace the watch for its full value!

Good service, good coverage for a good time. Relax for any problem could happen with the watch

Protection plans on smart devices are an absolute Must. The geeks squad Protection plan makes dealing with damaged watches, headphones and other devices so easy to deal with. They can take a day ruining experience and fix it quickly

It pays in the long run to have insurance. My 1st Samsung Galaxy watch got water damage accidentally pushing the button ending my swim session. I got insurance on my second watch and I got insurance on hte laptop that I bought for my son.

Get with anything you purchase for protection on any device worth it for piece of mind.

I haven't needed to utilize my Geek Squad warranty yet. However, I'm glad I have it for reassurance that if a problem arises, the Geek Squad will take care of it.