Customer Ratings & Reviews

It has helped me in my short ownership of a smart watch in that I got a full refund for it being defective out-of-the-box because the watch was no longer being sold at Best Buy. I would say that for a wearable, it's a necessity. You can never say when or what might happen to your watch, but you'll be covered for whatever and whenever it happens!

I always get best buy protection plan. it's come in very handy at times. wouldn't be with out it

My wife was having issues with her Galaxy watch, the geek squad assessed her watch and determined we could do a claim. They gave me money back in the form of a gift card in which I used to buy her the latest. Geek squad has always been one of the best protections

Fortunately i did not have to use geek squad protection as i had no issues with this watch

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

This watch is pretty great i would have to say the only thing that i dislike is how quickly the battery life decrease. In the beginning the watch would last about three days on a single charge. With only a year and a half of use it now lasts about a day and a half

Samsung galaxy watch 6 is perfect. Easy to set up and watch my activities. Health and workouts

Always good to add warranty to expensive items, best buy have a really good warranty policy

I would never go without the insurance again. This saved my wallet a few times.

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

Perfect It was amazing Everything was amazing thank you so much

This is a great thing to have. Ive used it on other items they take it back with no questions asked and give you a new one or repair the one you got. Mainly give you a new one tho

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

I had the misfortune that my watch 4 had a broken battery and I took it to have the warranty validated and without any objections they returned my money for what the watch cost me.

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

Great watch for health and fitness, also for ease of management on everyday pps that are used.

Amazing service. Took care of my issue immediately.

The product is worth putting the protection plan on it because I wear it all the time and it’s possible that I could damage it so it makes sense to have replacement coverage on it.