Customer Ratings & Reviews

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

I love the service of the geek squad any time I purchase something from Best Buy I will get it

Pretty good watch. I got to be honest though, not too much of a fan of the simple interface. I like to have colors and all that which I know depletes battery faster but I wish it didn't feel like it was made in 2005. Otherwise this watch is pretty good, not sure if the heart rate sensor is completely accurate as it won't go past 131 BPM.

I had the regular galaxy 5 before and the battery wasn't that great. This one lasts for days and is a lot more versatile than the other one.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

My mouse would not hold a charge after a year and half and bringing it back with this coverage made the process so effortless and I left with a new mouse and nothing out of pocket!

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

It's always a good thing to get with anything you buy. They just don't make things like they use to.

I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

Thank you Geek Squad for the accident protection always nice to have and of course always great to use just love the great way you give me so much help when I have questions too.

I like the ease of use and its ability to track my fitness journey accurately. I dislike having to take it off to charge it since it can track my sleep patterns. Otherwise it works the way I expect it to.

They were very helpful and friendly. Very user friendly if you have an appointment.

Haven’t had to use it yet, but it’s great to have in an emergency.

This is a no brainier to get for the watch as an insurance coverage in case life happens because it will happen just a matter of time. Best Buy has best replacement program and almost any product at Best Buy can be covered. Products are essentially investments and you should always protect investments.

Bought as a gift for my son. He loves it. It works as it should

[Employee of bestbuy] Great watch, but the "raise to wake" feature stopped working and the battery life was a little less than i would of preferred. Just upgraded to the newest model.

It’s always good to have insurance on electronics because you never know when it’s gonna go out

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.