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Customer reviews

Rating 4.8 out of 5 stars with 6032 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,032 reviews
  • Rated 5 out of 5 stars

    Accepted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, were able to ensure that i had everything i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have insurance for items that you spend a good amount of money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Change the product at the moment with no excuses. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Best accidental service for replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service while using geek squad service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for non-apple mobile phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phones unless its iPhone or Samsung. For any other device like Google Pixel, they don't do part swaps, they want $199 service fee to replace it. Phone itself, by the end of the 2 years is already that price for the refurbished (which is what they send you). Really no point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then I asked for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted it to do and more. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke my watch in a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great team. I love to see this. What a wonderful group of people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very nice watch. my wife love it i will buy another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when something is wrong. Wouldn't go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Active2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend