Customer Ratings & Reviews

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

Awesome product. Best Buy has great employees that go the extra mile with a smile. Happy to have a brick and motor store to go to for devices, dvd collections, etc.

Great customer service the best dont forget to add protection plan,its totally worth it.

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

The extra protection is worth the money for accidents and damage to a expensive device.

This is a great protection plan for a great price and there are no monthly fees it's a 1 time purchase which is awesome. You never have to worry about damaging your device and having to put another $400 down for a new one

Excellent and very easy to use in store Very good customer service and they can get the job done

Love the fitbit, keeps me aware of when I am/am not moving, motivated me to walk much more frequently than I used to. Also fun to 'compete' with friends. The Charge2 also alerts me as to when I need to move, etc. Love it.

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

I love the geek squad replacement plan. Great for piece of mind.

I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

I was doing some yard work, and a rock hit my watch, causing it to crack. I went to Best Buy and they replaced it immediately. These watches aren't cheap. It was the best thing I could have done to protect my investment.

Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!

Always helping our needs, really helpful,and great customer service