Customer Ratings & Reviews

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

It helped offset some of the cost of installion for all new kitchen products.

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

I'm glad I had it because the software got a glitch in it after I downloaded a watch face. It was like a virus. I couldn't reset it. They gave me a new one.

Must have if you value your purchases alot, plus free installation

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

This was one of the best gifts i could havr bought my self . The apps are amazing and the battery life last 2 days

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

This watch does it all. You cannot go wrong with this!!!!

Best investment yet they do amazing job on recovering my PC

Husband purchase this warranty with my new watch. Hoping it’s worth it. Usually don’t purchase warranties but the watch is expensive and being worn every day.

Gotta have Geek Squad Protection plans on everything! So worth it. Especially things like this Kindle Fire tablet or anything with a screen since the protection plan covers accidental damage also!!

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

I always purchase the protection plan from Best Buy and feel comfortable that I won't have to be stressed out about anything happening with my Best Buy products!

Today everyone worked very efficiently I upgraded my SmartWatch without any complications and I'm grateful that I had a warranty because that watch only lasted a year.

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

So far I have not needed them. The product is great!