Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,022 reviews
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that I don't have to worry about my samsung gear if it stops working or it breaks because it's covered by warranty for a cheaper price. Thanks a lot for my peace of mind. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having that added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this warranty was a great purchase. BestBuy staff members have always been helpful and take care of my issues quickly. I highly recommend getting insurance on any of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but you never know when you might

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to use my warranty to replace my Fitbit but the customer service person who assisted me was awesome and it was a painless proces. I love the ease of warranty service here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch not turning on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpfull and friendly we gave me a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for my pixel watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST NEED FOR ANYTHING ELECTRONIC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had gotten a tv from BB few months ago. It started to give a blue tint on images. when geek squad said they were unable to repair it, they refunded the entire money on the Tv. absolutely happy about it! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is very good and reasonably priced. Love the fact that it covers everything about this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm keeping my Samsung Galaxy Watch 4 classic protection with Geek SQUAD just incase something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for every condition warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is a watch, and is on the wrist, many things can happen to damage it, so I think this is money well spent, getting not just a warranty for not functioning, but a complete warranty, no matter how it happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I love the protection. Good to know if something happens to it Im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an excellent choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anythingfrom Best Buy without buying the protection plan now. They are so easy to work with. Twice I've had a fitness tracker die and Best Buy has covered the replacement without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on with any purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my samsung watch. Very happy with how easy it is to cover what ever you bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend