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Rating 4.7 out of 5 stars with 261 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-261 of 261 reviews
  • Rated 1 out of 5 stars

    Protection Plan is a Joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys just ignore my requests and its been 2 1/2 weeks since I first reported my freezer out. Sometimes you show up and sometimes you call me to tell me I dont have the right parts THAT BEST BUY ORDERED FOR ME.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching out about this and bringing it to our attention. It's always frustrating to feel neglected and like your time was wasted. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.