Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 261 reviews
(261 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality5.0
Rating 5.0 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Protection Plan is a Joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys just ignore my requests and its been 2 1/2 weeks since I first reported my freezer out. Sometimes you show up and sometimes you call me to tell me I dont have the right parts THAT BEST BUY ORDERED FOR ME.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for reaching out about this and bringing it to our attention. It's always frustrating to feel neglected and like your time was wasted. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
