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Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-243 of 243 reviews
  • Rated 1 out of 5 stars

    Samsung S8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has limited stores that do screen repairs for 59.00. Best buy will only do replacements for $199. Not worth the added protection if you have to pay 199 every time you crack a screen. Not worth it in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ADH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't comfortably live my life without the support of Geek Squad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection Plan is a Joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys just ignore my requests and its been 2 1/2 weeks since I first reported my freezer out. Sometimes you show up and sometimes you call me to tell me I dont have the right parts THAT BEST BUY ORDERED FOR ME.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching out about this and bringing it to our attention. It's always frustrating to feel neglected and like your time was wasted. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.