Customer Ratings & Reviews

It’s worth getting the accidental protection because you never know what might happen.

Geek squad does all the magic you need. There amazing thank you

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

It's so good not to worry when something goes wrong. cheaper to have support than to buy a new product

Got this as an extra to my purchase of a GoPro. It can be very useful given the manufacture only gives you one year in most cases

It's a great insurance for all your items and agents are helpful

Had this program for all of my other products that I bought from Best Buy. Had no trouble with this.

Geek Squad rocks they helped me in a timely manner great service

We get this all the time with our purchases but yet we have never used it. Sounds like a good deal!

Haven’t really had to use it but nice to have if needed.

It always good to have a Geek Squad protection with bestbuy much better than manufacturer warranty

A must have for all your electronic device,you never know when you gonna need it!!

I broke my camera the last day on my trip and they replaced quickly

I have had to use the geek squads help on a couple occasions. It was,a painless easy experience.

We've used the Geek Squad protection plan in the past and it has usually proved a valuable service.

Great price for the service plan hassle free a must have

Good and l belive they will take care you when the item broken

Always warranties my products and have used them plenty of times

Whenever you buy anything you need to protect it. So get this when you get your GoPro

This is a good offer to have for replacing an expensive item purchased. Worth the investment.