Customer Ratings & Reviews

Nothing but a hassle getting the camera replace. Had issues at the store and was told in return for my more than hour long wait for something that should of been 10 minutes they would one day ship the camera that night. It took three days for the camera to even leave the store then 4 more to arrive at the destination.

Make sure they have it in writing on receipt. Said I had more covered then I did

Employees telling people thier warranty’s are no questions asked replacement plans, no mail out service, Best Buy changed them 6months ago behind current owners backs!! THIER managers and supervisors are complete trash? THIER warranty trash best it will be bankrupt in less than 3yrs

Was difficult to obtain information and not very helpful

I will never get the geek squad warranty again. Took our computer in to get a cd removed that was in it and they refused saying that wasn't part of the plan. So why did I spend the money? I really don't know.

Not so helping attitude of the Geek Squad Manager. Even after telling all the concerns and urgency no one is ready to understand the issue and just told me to go by the book.

I think its not worth it paying that much money, when i was about to get my phone fix. They cant fix they said ussually they give a new phone and i have to pay the deductible which is just the same amount as u do it in the mall area

Hate it Love it, hate it, love it, hate it, Love it, hate it

A WASTE OF MONEY WHEN YOU CAN GET ONE THROUGH ANOTHER COMPANY CHEAPER AND TAKES CARE OF CUSTOMER

After reading more about how much the warranty costs and how much the store and salesman get for selling it, I figured it is just a gimmick. I was right.

This protection doesn't replace the protection. Go only with GSPR which replaces the item.

I will be using this tomorrow to return a very expensive caemra that stopped working on the same day I used for the first time

First time that buy something like this. Love the camera

Should avoid the protection plan looks like the go pro camera comes with 2 year warranty that covers accidental

For a warranty on an item that is this expensive. But better safe than sorry.

But needed as they get outdated quickly anyway so...

Just don't do it. It's useless. I feel stupid buying this.

Having the protection saved my wallet after my video camera died right out side of the manufacture warranty. The warranty covered the repair attempt and when the repair was unsuccessful I got a full refund on a beat buy gift card. I used that to get a better camera and another geek squad warranty

Idk what I need to say about the product protection. Hope I never have to Use it I guess!!!!

The geek squad protection is the best plan you can get For items that you bey in store or online. These guys always help you with the things you bought, the buyer will always be satisfied