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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,321 reviews
  • Rated 5 out of 5 stars

    Yes!!! Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful I bought this for my grandson's GOPro. He didn't realize that he cracked the screen, and dove into a river. The exchange at the Geek Squad desk was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped repair a laptop so fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service has always been great! Best Buy has some of the best warranty and replacements ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was very handy to have because when my gopro was damaged while skiing i had warranty protecting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are worth the money. Accidents happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360 x3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quality is excellent would love to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection, peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to take my chances of having an accident with my equipment. Therefore, I better got protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, I fly drones with my gopro on it, and sometimes i crash. This has saved me from being out of a gopro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is all the protection you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the accidental protection so many times over the years it is a lifesaver. Most of my purchases have been for family members under the age of 17, so it has come in handy. Used it for water damage, when the car ran over the camera, etc. It saves having to worry constantly about kids with expensive electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any product get a warranty it will give you peace of mind don’t hesitate just get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly recommend to buy the warranty. I bought it for my camera and it keeps myself happy without having to worry on the what ifs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera, however-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great camera, low light and HD are great - however for my purpose, the normal angle too wide. This forces me to use the zoom which cuts pixels in half. 4k is now 2k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I ever did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a purchase I will never regret. It has saved me from tossing tech out the window several times. I was able to save hundreds of dollars because the geeks cared about good work over up selling me. I would purchase this forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it’s there if I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy but the geek squad is. Very helpful group with great character and innovative solutions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never believed in this until my daughter got me a Father’s Day gift and I had to return it twice and both times it was replaced with no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad warranty when it comes to electronic just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Go Pro camera I bought and it works great.I like all the extras that come in the action bundle that I got.I am enjoying my time learning how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase, and will fix anything that may break. if not then will give you a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for any item that's carried around a lot. I broke a $400 camera last week and they returned my money in the form of a Best Buy store credit. I used it to buy a different camera that better fit my needs. Probably not necessary for items you keep at home but anything you travel with it's essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying the geek squad protection for my devices a few years back. Now I won't buy my devices with out the extra protection. Sometimes life comes at you fast and accidents happen. So it's worth the extra money to get the geek squad protection. All my devices have it and it has paid for itself 10 times over.

    I would recommend this to a friend