Customer Ratings & Reviews

We bought a GoPro along with attachments for a trip. Since this was out first experience with one of these, we went to the Geek Squad for help changing out a part. They had no idea and we did most of the work while they read the directions. We wanted to do it in the store in case there was a problem and didn't want to break anything. Would have been nice to have someone show us how to use it and change out parts.

Service was fast and thorough and I was happy with the professionalism

This protection plan is a must for this action camera.

Great product! Thankfully I haven't had to use it yet

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

Bought for a camcorder that we rarely used, unluckily

Geek squad is awesome. My camera was fixed in five minutes

Best kinda of coverage you'll ever need! It helps!

1-year Accidental Geek Squad Protection Good stuff!

I can use my go pro without the fear of damaging it

Great costumer service and great friendly staff to help in all your needs

This program is excellent. Great service from geek squad.

I hope its worth it, I was talked into adding this feature

It's always good to have the geek squad back you up

I purchased this for $49 for 2 year for my go pro!

I love geek squad I know if something goes wrong with my laptop I could always just bring it to them and it will get fixed

You never know when something can happen or go wrong and it great to know there is always help you can depend on.

Nice to have ……………………………………………………………………………………………..

Worth the money, s_*t happens. Protect your investment.

haven't used the squad on this item but I used them before and they are always great.