Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1325 reviews
(1,325 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
NEVER GET PROTECTION PLANS HERE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the protection plans are worthless for any type of monitor or TV they just gonna tell you it's cheaper to buy a new one and it's nothin they can do. Doesn't even make sense to push product replacement / repair if you not gonna do either AFTER you have my money
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I would give it 0 stars if I could
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most unreliable services ever. They never showed. Twice. I've literally spent money on a protection plan to end up losing money by having to take off work and wait for someone who two separate times told me they can't find the part. Both times, the manager informed me they have the part and he doesn't know why nobody is coming. This is borderline criminal at this point and is teetering on the edge of me filing a law suit. Do not buy this plan if you actually want your products protected.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
False claims of "protection"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG Tone Pro with a discount. I had to pay about $30 to replace the product. My Geek Squad protection was discounted from $20 to $10. The product itself was also discounted, $70 (-$20 discount) to $50. Also, the day I replaced the product was also on a 'discounted day'. The person that I spoke with said I had to pay the remaining price, but I had insurance.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid at all costs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SD door broke off after first use. It won't go back on and now renders this item useless. BestBuy won't take a return either, so I'm, stuck with an item I used once and doesn't work.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Ask before purchasing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If repairs exceed the $plan, the store cancels it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend