Customer Ratings & Reviews

Haven't used it. Wouldn't recommend unless you use it for every day..wear it out

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I will start with saying Best Buy issued the refund for my damaged GoPro on the spot. With that said, I am extremely disappointed that the Geek Squad protection plan didn't refund the price of the camera. I had used my Best Buy rewards when I purchased it and they don't get refunded so I basically lost them.....lesson learned.

I had to cancel the purchase on the handycam, thsu I would not need protection

Haven’t had to use this yet, thank goodness!! Anytime we’ve ever needed anything of course is when coverage runs out! It’s a great offer though!

Ask many questions when getting and make sure it stated on the receipt. Said I had more covered then did

Purchased to make sure I have ample enough coverage on my open box camcorder. Hopefully I won't have to use it

Be careful had to push to have the geek squad repair my laptop. Since I always by the Warrany I knew I had coverage but they just wanted me to buy new

Have not used it yet. Little pricey but if anything happens and they can’t fix it, they will replace it.

I'm not even sure why we got this I never use warranty protection because I work on electronics myself.....

Since I had this for a short time, we'll see how this extended warranty works out.

I don't feel this was worth it. I ended up paying a lot of money and the problem was only like a band aid because the wifi card was out.

Not sure. I need to write at least 50 characters to post this.

Got it just in case something happens. You never know what could happen

We will see just how good this is if and when I need to use it.

I was charged $89 versus $79 to put insurance on my camera. I went to the store to get it refunded and they told me that I will have to contact support or it will be refunded in a couple of days.

In the past the unit was replaced with a the next model if the one purchased was discontinued, now they don't do that Electronics always changes model numbers, in this case the "newer model" has nothing different I can discern, yet because they don't make the older model anymore, I had to pay almost 100 dollars to get my failed unit replaced. Not happy at all

Friendly service and worry free. Very knowledgeable.

I bought the insurance for my insta360 4. 8k I went to ride my motorcycle and my camera fell on the road and it was totally destroyed and I couldn't rescue it! And the sugar didn't refund me, I'm disappointed

I’ve purchased the gopro and their warranty since they came out, this last time I took my gopro and warranty to BestBuy they told me they changed their policy and will no longer be replacing or giving me store credit even though this is with coverage. No longer worth it to buy the warranty or gopro at Best Buy.