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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1327 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,327 reviews
  • Rated 5 out of 5 stars

    Best Buy has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I haven't had to use it, but from other products BestBuy is top notch taking care of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on the insta 360 go 3. This is essential for action cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for my GoPro. The camera had some problems recording, and the battery was not holding enough. Geek Squad replaced my camera, no questions asked. Peace of mind

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended to have it but to to use... but when you need it ...guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service. Provide fast service and fixes what needs fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel saved to have a extra warranty..thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've gotten our use from the Geek Squad. We use our electronics every day with the work we do and anytime we have issues, they've made it easy to get things repaired or traded out fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Go Pro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This go pro is awesome! I bought it for vacation and it did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect not neglect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is protection offered in case you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained it through with warranty and when I can use whenever something is wrong with my equipment. Relieved to know that I can have my equipment replace with no hassle if it s broken or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good insurance for my go pro 11. It should be protected because it is not covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU BUY ANYTHING BUY THIS PROTECTION ALSO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DOES WORK UNLIKE OTHER PROTECTION PLANS OUT THERE. THEY WILL REPLACE YOUR ITEM WITH A NEW ONE NOT A REFURBISHED ONE LIKE OTHERS DO. ALSO IF THEY DONT HAVE THE ITEM YOU ARE RETURNING THEY WILL GIVE YOU EATHER STORE CREDIT OR YOUR MONEY BACK WICH EVER YOU CHOOSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Utility good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use in the house and for the kids smart and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gopro hero 4 was having trouble charging so I brought it in to the store and they gave me a full refund of what I paid without the hassle. I got more money than the price for the 5 model and extra money to buy accesories. Love that!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives me piece of mind and not worried about damaging my gopro because of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Geek Squad Protection yet for the device I got the review for but I have used it in the past. It has been great every time. I always get it for our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for peace of mind. It is worth it to have especially for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replaced my camera. I'll forever get this for my cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the opportunity of this service specially on this tupe of products that are regularly exposed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get my Mevo camera without also purchasing Bestbuy’s warranty protection. A must have have for your valuable equipment..

    I would recommend this to a friend