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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1306 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,306 reviews
  • Rated 5 out of 5 stars

    They called me when they said they would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He answered all my questions and was very polite. Also emailed me extra information and phone numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is the best I've had accidents and they either fixed or replaced my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, it’s always good to have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something so pricey and memorable need insurance so I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the geek squad service they help me a lot every time I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affords peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought numerous products over the years and always got the protection. Any issues and Geek Squad steps in. The smartest part of any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really stand’s behind their extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really stand’s behind their extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is all for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what happens to my product. Best Buy will come to the rescue have used it numerous times without complaint. Shoutout to store 155 in Greensboro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great , no hassel exchange if product fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a GoPro5 and shadered the screen and they replaced it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jimbob. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional ,neat, quick explained every thing in detail,great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You use your products they way they were intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your products the way they were intended get the insurance! Its better to be with than without!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I bot protection for 3 years well worth it. Have file claims in the past wino issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is definitely a must being that a GoPro is used when doing a lot of activities and the chances of dropping the camera are higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Mafie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product, it works well for me. I use it when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service but just in case. Better be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. Why not be protected/insured? Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary if you get a camera , so they can replace what what ever is wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the go pro hero 4, lost the cover for the card and output and also had a cosmetic crack on the frame and was completely replaced

    I would recommend this to a friend