Customer Ratings & Reviews

Great product plan to buy if your like me and use your camera in environments that could cause some wear or damage. Anyway you look at it it’s a small price to pay over 4 years to know that your camera is covered no matter what. Good way to have peace of mind.

I bought a camera that was having issues when I got it. Shortly after purchase I took it in for service because the lens extended in and out and powered off and on . The malfunction ended up making it not usable. It was determined that I would receive a replacement. I am grateful and appreciate the service .

The 4 year warranty is a no brainer when purchasing a $1700 digital camera. The warranty through Geek Squad is terriffic and we have used it every year with our prior A7 Sony digital camera's. With this warranty you get a free cleaning and update to software each year. They calibrate it and send it back with it like new. We have had digital Sony Cameras purchased from BB since 2005 and have had two camera's replaced on the warranty and had every camera serviced each year under the warranty. It again is a no brainer if you intend to be serious about picture taking, and caring for your digital cameras.

Geek squad installed my tv quickly And also connected it with all my devices

I get geek squad protection on all of my items. I am a former Best Buy employee, and I never understood why people would think its just an extra thing we try to push on them. I no longer work or am associated with Best Buy and I still make sure to have it on every item I purchase. Its always great to have the peace and mind that when I make a large purchase, if anything happens to it early on I am covered and dont have a large out of pocket expense going down the drain.

The 2-Year Accidental Geek Squad Protection is a great investment for peace of mind. It covers drops, spills, and accidents, with a simple claims process and helpful support. It’s already saved me from costly repairs—well worth it!

The Geek Squad did a fantastic job fixing my Nikon P950. Their service was quick, professional, and friendly. They handled everything efficiently, making the whole process stress-free. Highly recommend their support!

Very well the Geek saqud even though i have never them , since i fix everything on my side lol

I bought a Polaroid camera from Best Buy a few months ago and I love it. It takes almost no time to charge, takes great pictures, and even has a timer mode. I'm in love with this camera.

Love this camera, takes amazing pictures good size

Works great and does just what I needed it to do. I recommend it.

I had issues with an online purchase so I went to a Best Buy store and the Geek Squad was able to return the camera I bought and let me rebuy it, using all my gift cards and reward certificates. There was an issue with the return going through and said it would be an hour or so before it showed up on my account so the agent told me I could go home and he'd call me when it went through. Sure enough, he called me at home about an hour later to confirm! He went above and beyond!

Now I can take my camera anywhere and not have to stress about having to buy a new one if I break it.

Really helpful option ! I haven’t had to use it thankfully but I appreciate the choice

The agents offered a protection plan on a camera i received !

Definitely worth getting the Geek squad services, their services outweigh the cost.

I'm always skeptical about warranties. I hate third party stuffs. I bought this extended service plan or warranty in hopes that if my camera defects or gets damaged I will be helped without any hassles. I will give a good ratings now cuz they explain to me the warranty in a manner that I could understand and I feel that I will be helped when I need. I just hope I don't have to jump through hoops to get help on a warranty.

The agents mounted my TV and great customer service.

What can I say? It’s insurance price is OK glad I have it. Hope I don’t use it.

Great starter camera if you are on a budget. However, I would recommend saving your money for a camera over 1000 bucks. This is great for Youtubers at home or flogging. Wouldn’t recommend doing any videography or photography work. Unless you’re doing it for a hobby