Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 273 reviews
(273 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Kinda pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the —- to actually use. It’s not easy to get anything fixed with this
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad kinda not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their shipping don’t always work if you go in store for a replacement they ask for your old controller back so you can’t keep it terrible service on their part also if you want you’re PS5 fixed they could take a week or 2 to fix it and they might lose it in the mail
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Need to change rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LCD broke on Samsung. 9month old phone. They wanted to replace phone with refurbished phone. All I wante wS phone to be fixed... not exchanged.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor geek squad service at best buy in Madison Wisconsin
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
its alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not need and it expired so i did not get anything out of it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend