Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 825 reviews
(825 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Never Buy Best Buy online, or expect help from cha
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed with Best Buy, I was told i would recmy order by 4/11 then on 4/10 I get tracking info that says it wont be to me until 4/17 I have tried support chat several times and each time the agent would just unexpectedly transfer me, making wait for another agent. Tonight I was transferred twice and the third time I waited for over 10 minutes to only find out that the live chat stops right at 3 minutes before the last agent transferred me.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer support. I ordered an expensive DJI camera on the 11th of December and still haven't gotten it. Apparently a "refund" has been processed but to this day I still haven't gotten anything. I have spent hours upon hours on the phone with customer service and am being told the "backend" team is still reviewing it 5 weeks later. Im sure this will get deleted. If you are going to buy something from Best Buy it should be purchased in person and not over the internet.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
RECEIVED DIFFERENT ITEM!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i order this in gold color. Went to best buy to pick up but they gave me a totally different one. It is NOT GOLD but black, it is not 48.9 inches but 50inches something. So im gonna check if it will work on my fone then i'll keep it but if not then ill return it! Next time i hope i get what i order and paid for.
No, I would not recommend this to a friendRated 1 out of 5 stars
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ticket number 8167358 I contacted blue yeti and told them I loosened the tension mechanism all the way until it came loose and it still didn't work. I also linked a youtube video of the ONLY solution to my problem being that some people get a dysfunctional product. Guess what they said... "We recommend loosening the tension mechanism or buy a shock mount to evenly distribute the weight." Well which is it? Does the tension work without the shock mount or is the shock mount required in order for the arm to work?! I'll change my 1-star to 5-star if I can simply have this product replaced with one that works without a shock mount, or a free shock mount. I would have purchased a shock mount if it was required...
This review is from 2-Year Accidental Geek Squad Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Makes a good football to punt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use this without seeing RED. Hire a videographer.
This review is from 2-Year Accidental Geek Squad Replacement
I would recommend this to a friend