Customer Ratings & Reviews

Camera got wet and didn’t work right so we brought it to geek squad and they didn’t have a replacement in store so they gave me a gift card

Great light and additional microphones. The stand is not very sturdy but works well. the light controls are great, easy color change and the dimmer works well too. Overall good set.

We did not have to use the service for this item but we have used it for others in the past. They are great to work with and they have fixed everything we've taken to them.

Great warranty, this really gives you peace of mind..

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Bright and works great! I use it for gaming and even my viewer notice the difference

Geek Squad always helpful and professional whenever we had issues with our laptops and anything related thank you so much for y’all service and support

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

Best way to cover Best Buy purchases. Easy and dependable returns. Never get caught with buyers remorse again.

Geek squad protection is almost on the same level as Apple Care. They have always picked up my phone calls if I had any questions. Their service is top class! Thank you, Geek Squad!

I believe no one should be without this service. You never know what could happen. I purchase this to ensure if something goes wrong, I have backup to prevent me from coming to a complete halt. They help over the phone as well.

Best Buy’s geek squad is excellent in knowledge and getting things done

Get this with everything we buy. No other store has such a great policy for return and replace. Have had to use several times for various things. If your child is a gamer like mine this replacement service is an absolute must!

[Employee of bestbuy] Fantastic, the warranty was explained in great detail. Glad i got it

Anytime I come in they help with any product and if they can’t help they give better recommendations. It’s always a win with geek squad.

Never purchase devices without warranty.. I have had my best experience with purchasing product warranties.. No hassle.. Ease of use, quality performance. Cost effective. Pertinent piece and can be used with multiple devices.

To be honest the kid wasn't super familiar with the product, but his manager was able to answer the questions he couldn't and he was a good kid.

When it comes to electronics, a protection plan muy go along with it. I have a protection plan for every single electronic device that I own as well as for the devices that I purchase for my family.

Love the replacement program. Has saved me so many times when some products fail. I always purchase the protection. Rarely buy anywhere else because of the amazing protection plan and help they offer for your products.