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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 818 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 818 reviews
  • Rated 5 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchase devices without warranty.. I have had my best experience with purchasing product warranties.. No hassle.. Ease of use, quality performance. Cost effective. Pertinent piece and can be used with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's a good thing to have it and don't need it, than need it and don't have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is one of the best you can get would recommend this for anyone by any products from Best Buy purchase a warranty comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty package money can buy at a store they've never denied my claims and have always helped me find the replacement item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement program. Has saved me so many times when some products fail. I always purchase the protection. Rarely buy anywhere else because of the amazing protection plan and help they offer for your products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A really good insurance plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general protection that this provides is pretty good, Any time that something of mine's accidentally Broke this would move often than not cover it or cover the price of repairs. And being a In influencer with Electronics that break often this is really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would be as nice as i would’ve thought until i seen it in person. Durable and made to last. Might purchase another very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get store warranties, however as have cats who've already managed to "break" USB headsets twice, and I work from home as a phone agent, though this was a good item to cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself mental stress and protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replacement plan is a must-have, especially for production equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for an added layer of protection. Better be safe than sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good peace of mind, but is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I've ever used this service. It's great to have peace of mind though. I guess that's what the value of purchasing it is. I guess I would ask myself twice if it's worth it before buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor Management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be sure to have your device protected geek is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the the protection plans we purchase geek squad and Best Buy always take care of us

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan is overall such a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed for the new camera great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with any electronics purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase I make from Best Buy will always include the warranty with The Geek Squad. Time after time it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful, had excellent capability and knowledge in performing needed service. Responsiveness appears to be highly dependent on the existence of a contract.

    I would recommend this to a friend