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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 166 reviews

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    Rating 5.0 out of 5 stars

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    Rating 5.0 out of 5 stars

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    Rating 4.9 out of 5 stars

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 166 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t miss out on this protection hand down best warranty I have dealt with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought getting the product replacement for my granddaughter's Kindle reader was a plus - ;just in case'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you break it, they will replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's really it. I drop stuff. I break stuff. this is my insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Àlways willing to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product so far that I bought from best buy they were able to help. If they couldn't fix it they would replace it for me. Since then I've been buying products with their insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure my kindle was protected as I plan on carrying it with at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have needed it this service has been convenient and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Osias kindle reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have coverage insurance on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find the Geek Squad friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection, doubt I will EVER need it but got it just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind if anything happens Best Buy takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may not always need it, but when you do it is a big savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for local products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend this if you purchase best buy products like Insignia or certified refurbished ones. Since those wont have manufactuing warranty and this would help them cover it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have protection on my products. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the service we receive when using this great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the opportunity to use the warranty, but I have it if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for my new top end amazon kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for free, if the device malfunctions in the next 2 years from the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one prior to the oasis due to the huge price difference. I found that it lagged especially when inputting my password. It was slow and I found it extremely small to use. If you don't mind a slower ereader I would recommend this one. I'd you have the extra money the oasis is most definitely worth the upgrade!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to explain insurance terms better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but for insurance but when you have to pay for it then have to pay again for them to replace it makes no sense isn't that why you pay for insurance in the first place

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fixing the goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had the opportunity to use this yet, so I don't have a good opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. It works and happy for things like this and all expensive but ok

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for letting us know about your recent purchase. We're glad to hear that this is working out for you. Please don't hesitate to ever let us know if you need support by contacting us at 1-800-GEEKSQUAD or 1-800-433-5778.