Customer Ratings & Reviews

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

I've always appreciated the work by the squad. They've saved me a few hundred bucks for problems I couldn't figure out myself. They inspired me to learn more about computers. When I was little I wanted to work at best buy just to be in the geek squad lol

I love the warranty for best buy cause you would get your money back even though the item is not the same price you will get it for the price you bought it, it is really great to have warranty and be fully covered in case anything goes wrong.

Who can go wrong with a little extra insurance on your newly purchased tech !

Geek squad is always very helpful and knowledgeable and back their products and services.

Replaced my broken headset in a timely manner. Offered credit towards another headset in value of what I paid for them. Definitely worth the purchase. Got geek squad on my new headset as well.

Staff really helpful in finding my product. Shout out to them!

Its a really great keyboard. Especially if your system has the Corsair virus. The keys are responsive and clicky without annoying everyone around you. i actually took this to work and use a 65% for gaming.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy

This was what my son requested as a gift for christmas. He loves it

Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

Geek squad has always been helpful every time that I've needed them, so I continue to purchase these protection plans, hopefully I won't need it but if/ one I do, I will be grateful that I have

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

We're awesome and quick.on my products I really like their service

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs