Customer Ratings & Reviews

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

I saved $80 thanks to geek squad and I don't have a lot of money left.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

Who can go wrong with a little extra insurance on your newly purchased tech !

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

geek squad is always there to protect my investment

Great product all around! really good quality and is smooth!

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

Genuinely one of the best gaming mice to exist. It's light, comfortable on the hand, and holds a reasonably long charge. Only slight downside is the micro-usb port, but I can look aside that because of the other benefits.