Customer Ratings & Reviews

they installed my stereo and never had one issue. everything was done the right way the first time and made sure that i was updated during the whole process of the installation.

The ability to just take your device back and get a replacement after months or a year of wear and tear and errors is well worth the cost. You're buying peace of mind.

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

Always protect the tech. You never know what can happen.

Always super helpful, never any problems with their staff

I’ve always had a good experience with Best Buy and geek squad. I will say this headset in particular has some issues with the cord. It’s detachable which is fine but I have replaced it two times because the audio goes out in one ear. The new cord fixes it , but I may return it if it happens again. I appreciate being able to pay for additional coverage for situations like these.

Fantastic and well worth the investment. GS Protection has saved me more times than I can count on small items to large purchases.

No complaints, very product, very happy with the item

This keyboard has made me the best of Fortnite love it

Love the geek squad protection! I will always use them when I make a purchase

Haven't had to use the protection, but glad it's there!

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

So worth it just in case something happens I have not had to use it though

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

value good, good for protection value of my purchase

I love Geek Squad Replacement, it's the best program there is.

I love Geek Squad Replacement, it's the best program there is.

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

Since 2019 our world is upside down and we now do a lot of things on line. No surprise that my keyboard was the first thing that crapped out. Thank god I had the 2 year warranty. Replaced with no problem and repurchased the warranty. Guys, we are in a new age of global communications via the internet. Get the warranty.

Helped me out when I did not have an appointment. They did not have the same laptop that broke on me, but they replaced it with a better one and just paid the difference.