Customer Ratings & Reviews

Replaced my headset no problems geek squad is worth the $

Purchased the 2-yr replacement agreement. I don't purchase these much, but Best Buy has always been easy to return items when I have had to. This was for headphones.

Expecting a decent lifespan, but just in case SSD fails

Love this product, very well made and crafted to perfection

Works well enough! Haven't had to use it yet, but Best Buy has not let me down in the past.

Worked immediately- there was no delay or weird struggle to get this to work!

The Geek Squad really knows their stuff. Every question I’ve ever had, they’ve always put my mind at ease. I am a Happy customer :) Thanks team!!! Danielle

When you buy electronic you never know what can go wrong. With the warranty you feel peace of mind.

Great buy for work from home definitely recommend .

Very helpful, they are there when you need them at all times

Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

Love this store and Best Buy products, love coming in to just browse

It is worth it! It seems like a waste. But when you least expect it and need it...You will be happy you did.

Whatever reason, they replace or fix at original value

The ADH plan is great for high value purchases, always worth it in my opinion.

I love the peace they give you with the geek squad knowing you have help if you need it

I buy geek squad protection on all the products I purchase from BEST BUY!

Thank you for the replacement and for the prompt service, including good care.

Sales person was great. He recommended all the things I could possibly need after my MAC purchase. I don’t regret it one bit. Geek squad is great to have.

This geek squad plan, protection plan, would it been perfect for me had I kept the keyboard folio. The protection plan would have offered me replacement etc.