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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6510 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 6,510 reviews
  • Rated 5 out of 5 stars

    No problem replacing broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy replaced my broken controller immediately when i brought it to the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Never had am issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty, never failed me. Please dont fail me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good keyboard for my gaming computer from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would definitely reccomend anybody getting this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting just in case and will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty protection so be getting for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seguridad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ily Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're crazy for not getting GSP. Have fun on hold with customer service when you could've just gone to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv U Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're crazy for not getting GSP. Have fun on hold with customer service when you could've just gone to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked and was immediately refunded, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked and was immediately refunded, 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, a perfect service partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and knowing service will be handled to my satisfaction, make Geek Squad policies a must have for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this replacement for the external hard drive. I would rather not have to use it. But bought it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents recommended extra protection on my electronics and I’m glad they did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for sharing this with us! We're thrilled to hear you're happy with the service you've been given. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad before on other items and they have have been very helpful in getting items fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price i would recommend this to anyone who think they might brake something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best or the worst. it works pretty well overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the extra cost. Easy to trade in once a purchase has worn out or some piece malfunctions

    I would recommend this to a friend