Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6530 reviews
(6,530 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
Bad wheel design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is incredible. Nice weight, size and shape. The worst quality though is the unbalanced wheel. In free spin mode it will move on its own when moving the mouse around, scrolling the screen. This forces me to keep the wheel locked until I need a free spin which is an extra step. The wheel is made cheaply as possible. No weight because it's hollowed out plastic. Wish it was the metal one like my G700s has.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It’ll be late, always
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t get what you want when it says you will! And good luck finding a human being on this earth to talk to you about it. Fool me once Best Buy
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the product today! It was well worth the price and comes in very clutch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Pretty neat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
geek squad is cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my mouse and headset pretty quick and fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Never had a need for it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and self insuring, one of those products that you'll likely never use. Only pays off on the rare occasions that your device is damaged
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sells warranty but doesn't honor it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed in Best Buy. My Garmin watch stop charging properly and I took it in under warranty and I was told I only get 50% of its worth back towards another watch because I used rewards points on the original purchase and those are non refundable. I spoke with 3 reps on the phone and was told a manager would have to assist me at the store and then said manager said their was nothing they could do. Apparently you're rewards don't count as money? I feel like I have been stolen from buy a store that sells faulty products.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Side Numbers Not Working Properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and after about 6 months the 3 key on the side I had to start pushing it multiple times to work. Now almost 8 months the 1,2, left arrow and sometime the 5 all have to be pushed multiple times and hard. When typing in numbers for work I am constantly having to stop a redo it. As of right now I have not had any issues with the mouse.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent and headset is very comfortable. 3 stars is because I’m unable to complete the firmware update.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t need that insurance for such an inexpensive item.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
squishy wheel.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value on sale, but dang that scroll wheel sounds and feels like it's styrofome. could been a 4+ maybe even a 5 star product if it wasn't for that!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
BUYER BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this mouse since 4/17/2024, its now 10/22/2024. The mouse was great at first. A month ago, with a snap of a finger it just died on me, the battery. Yeah i charge it as needed but it would die within 1 day of being charged where it would last me like a week. The setting for bluetooth does not allow you to turn off the lights completely, which I think is the root of the drainage. Their advertisement is false and it feels cheap. I am just angry that i spent $150.00 at the time. what a piece of crap.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Great but missing parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great space upgrade for the ps5 only thing is they didn't send the screw or install ring with it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Inadequate storage space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate storage capacity. I should have gotten the 4 gb. I think I put on like three or four games since I installed this and now I can't even get updates for games because there's no storage space remaining
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but LOUD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard feels great and high quality, but it is sooo LOUD! I just bought it and its already driving my roommate nuts. Typing on it gives me a headache
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Affordable storage but I wouldn't recommend it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon connecting it, the drive made a soft "thumping" noise and was running hot at 60 degrees C. Because I had tossed the packaging I couldn't return it to BestBuy and opened a ticket with WD and returned it. Two weeks later I received a replacement from WD, without any explanation. The drive still makes a thumping noise but at least the temperature is acceptable and the drive is fast. This is the last WD product I'll ever buy.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't brought anything go geek squad. I have othing else to say
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely Terrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality and even worse customer service. Purchased a device from company and it broke in less than a year. They said to send back for warranty replacement and data recovery. I did and waited two months to receive the wrong device back. When I contacted company they said that was what I sent them and too bad. Device is not compatible and definitely not even close to what I sent them to be replaced. Years of family memories are now lost. With so many options, I’d avoid this brand at all costs.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic does not work after a few hours of use. flimsy quality. lightweight which is a plus.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for... Do not expect loud speakers but good enough if you're looking for starter speakers.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
