Customer Ratings & Reviews

Best Buy's protection plans are affordable and easy to use.

I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

A must have for electronics, geek squad makes it hassle free and fast when you need help

Can never buy anything without that geek squad protection plan!

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Came with the computer and nothing special (wireless) but they do work good. The function keys require that you hold down a fn key and the press the number key like for renaming a folder or file you have to hold down the fn key and at same time hit the #2 key. A little different but you can get use to it. Mouse is just a simple mouse nothing special but wireless and works.

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

great very helpful and fast! didnt wait in line too long and got my questions answered

We use these for our whole company, no problem and easy to pair!

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

They replaced what was needed whenever I needed it

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

I never really had to use it but every time I go into Best Buy and speak with anyone in the geek squad always super friendly, super helpful very knowledgeable and great customer service

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.