Customer Ratings & Reviews

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

Great keyboard and doesnt stick or lag and connects with no issues

I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

It is so convenient to have the protection for my item

Make sure to have a warranty for your new product in case of unexpected problems.

I don't foresee the probability of something to go wrong and needing the Geek Squad to work on this. I bought 2 - one for me and one for my daughter. With the 2 year warranty on both of them, and the Geek Squad's proximity, I think that it is well protected for any of those "Oh no, nothing can possibly happen ."... moments! There's no Murphy's Law worry....???

Gives you peace of mind from when the unexpected happens

great service. always comes in handy and worth it.

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

This is a good thing to have in case literally ANYTHING happens to your equipment. Life is life and things will happen. Very useful in the long run!!

Great keyboard! No issues. I would purchase again.

Happy that my keypad is insured. Can have a peace of mind and not worry.

I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

Very nice peace of mind knowing things I have purchased include this.

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

Definitely worth the purchase on any product. The Geek Squad protection is always worth it.

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.