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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6574 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,574 reviews
  • Rated 5 out of 5 stars

    Amazing plan best plan out of any company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plans are 100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet the keys are, and I do believe the keyboard is good for the value. With that being said the RGB lighting on this keyboard is really lacking with customization options. Really it’s a good keyboard but don’t expect the customization capacity of something like a Razer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't never get them to come back to my place after the first 2 visits. Ended up taking the TV down off the wall and taking it back to bestbuy myself. Got my new TV and took it home and put it back up on the wall myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amust have if you are a gamer. A replacement for your equipment that is faulty up to 2 years after purchase. No hassles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome SSD!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in need for extra space, this is an absolutely phenomenal product to have. Quick transfer speeds and load up times. Was able to snatch it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accident Prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this so i couldn't give you any info on the quality of service, but it's nice to have someone to complain to just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very knowledgeable and kind. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Warranty you could ever have. Ive gone through these warranties when my stuff breaks. I will alwyas get a warranty As it has saved my life so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use a wireless keyboard and mouse for my desktop computer because I can sit on my couch instead of in front of the desk. This works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a no brainer if you value your stuff. Whenever I’ve had to use it, I have gotten a replacement the same day without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this key board the key pressing some with an ease and great for gamers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a peace of mind having these services. I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on top of it. Great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I could of used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the warranty because my product never broke but it makes me feel good that I could have replaced them through the moves I have made through out the years.

    I would recommend this to a friend