Customer Ratings & Reviews

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

The headphones are really confortable and light, great for using them a couple of hours for gaming or at work. I have been using them for more than a year daily and haven’t had any wear.

Jut works. May not work for heavy duty gaming, but survives pinball fine and is great for everyday word processing and program development. I'm assuming I won't actually have to deal with the GS since the local precinct doesn't like working with me.

The keyboard and mouse work like a dream, I like the big buttons on the keyboard I don't make as many mistakes now.

I love the Geed Squad . Everytime I call I receive excellent customer service and they are knowledgeable and helpful. It is worth every penny. A great Value. They installed and mounted all my tv's .

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

Its a must have!! You cant buy any electronics without it. It's so beneficial just in case someone goes wrong with your product.

Really great service with Geek Squad, No problems so far. Highly recommend.

Corded headphones are something that can have problems. This was a gift for someone whose last pair died prematurely. Sounded like good insurance to me. I myself buy such cheap headphones that it isn't worth it, but with these it was worth the few dollars.

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

I was able to treat these in and just pay another $10 so I could get new headphones. It was a good deal

I buy the extended warranty in geek squad protection every chance I get. the assistance and help that I get that comes along with the protection is always worth the price even if it doesn't get used the ones I do use cover everything that I purchase it for so far

I would recommend getting the accidental geek squad replacement because they take of so many issues if they arise.

Dont know how effective it will be if i ever have an issue with my item but it wasn’t that much and could help me out at some point.

Absolutely love this plan. Anytime my devices have a malfunction, it covers it and is an easy process to claim.

Honestly worth the money. Purchased an $80 gaming mouse almost a year ago and the mouse wheel started malfunctioning pretty badly. Took the mouse in and was able to swap it with a brand new one for only $14.99. Definitely worth it.

Got it for my boyfriend! It’s very nice so far the only issue we have is with razers program poopin out occasionally. But when it works it’s great.

Definitely worth it. Accidents happen. Better to have it and not need it (hopefully), than to need it and not have it.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

Not a bad keyboard, I like it smooth and keys click with not much noise