Customer Ratings & Reviews

We always get protection every time we buy electronics

The protection plan has never disappointed me when I needed it. If your item is eligible for it, get it. Replacing a pair of headphones was stress free and all my protection plan info. could be looked up without my receipt.

I chose to get this just in case but so far have not had to use the service.

Very happy with it saved me lots of money on new purchases and protection plans thanks best buy

I buy warranties on all my products that I buy from Best Buy especially the wireless keyboard since the lettering comes off the keys after 4 to 6 months. So when I have to replace it it doesn't cost me an arm and a leg like $70

Love the GeekSquad service! They with offer to fix your item or exchange it for new if it can’t be fixed!!

The headphones are fantastic, and the customer service on 44th St was top tier. Recommending Best Buy to everyone I know.

That’s all, just got a new keyboard on the spot when the dongle was fading out. Could’ve been the keyboard or the dongle, but the value of the trade in let me get a solid alternative in store

I had Geek Squad come out to deliver and install two TVs. They were very professional and finished in a timely manner. Will definitely use them again in the future to help install additional purchases.

Who couldn't use a replacement policy when something you've paid for stops functioning?

I loved the keyboard and mouse! It’s an excellent accessory for gaming

The Geed Squad installed the Crucial - MX500 1TB 3D NAND SATA 2.5 Inch Internal Solid State Drive for me. I haven't had to use them for anything else yet, but I don't have any complaints with the service I received.

Perfect amazing response to my questions especially since I don’t really know when I’m talking about

Why not protect your investments?!? It’s a great plan to help you

I have not had to use their service yet, but it is nice knowing it is available

Always buy for electronics. It quick and easy. No hassle. It is always at a good price as well.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Very smooth and clean I would recommend and good price

bestbuy warranty is one of the best warranty out there. no one beats it. 100%

We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.