Customer Ratings & Reviews

Spoke with Geek Squad and person very professional and resolved my issue wuickly.

Geek squad basically acts like insurance, if your product breaks they will replace it or give you store credit. I returned my mouse after a year of use because it had a small hole on the side, and they replaced it, no questions asked!

Pretty good service! Not much to say other than pleased with my service!

Its sleek, thin and gorgeous! it clicks perfectly *chefs kiss* its rather pricey but well worth it. I use this in an office and have gotten many complements!

Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

i love this insurance because they do what they tell you they're going to do. It provides so much peace of mind to know your devices are protected especially when you spend top dollar fo rthem

So far I have NOT had to use this service, but it's a comfort knowing it's there should I ever need it

man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

love that if my mice break due to manufacture issues its still under warranty.

I'm happy to have this service just in case a device stops working.

Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

I purchased the Geek Squad 2 - year Accidental Replacement for my new Microsoft computer keyboard and mouse. I just felt that for the cost of the service it would be worth the benefits.

The main reason I shop at best buy is this great warranty. Devices these days aren't made to last very long.

I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.

I always get protection n my devices. Whenever something breaks, Geek Squad has got my back with fixes or replacements.

Two keys on my keyboard stopped working properly and I returned it to Best Buy with the two year accidental Geek Squad replacement and was reimbursed promptly...

I’m very clumsy when it comes to handling things, especially expensive things. Geek squad always has my back when I make mistakes!!

Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

Its was a great purchase, would recommend it, for anyone who likes wide keyboards.