Customer Ratings & Reviews

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

I’m in love with these headsets!! Everything works perfectly, from the audio quality to the crystal clear microphone. I’m finally able to clearly distinguish the direction of footsteps in Warzone! If you’re hesitating, please don’t! Treat yourself and get these amazing headphones!!

Great coverage and incredibly affordable in the event you need it.

Super easy to install, affordable on sale and really needed given how much storage the PS5 actually has.

Duty. That is what the Geek Squad 2-year replacement is. Duty to making sure your product is protected. Duty to ensuring your peace of mind. Duty to helping you when you need it. Duty to service.

They always fix my things fast and for a good price. If they don’t fix it the first time then try again or send me to another location. Thanks Geek Squad

Peace of mind at a decent enough price. Is this a good deal i don't know but i like having them

Gives you peace of mind. I like being able to take directly to the store.

ALWAYS!!! Any chance you get. Get it. Nothing sucks more than having to pay full price to replace something you just bought a month ago. Does it cost more? Yes. Is it worth it? Absolutely.

It's a good service, you just have to remember. You bought it in the first place. So that if something goes wrong, you can use it

Week squad warranty is the best to have reassurance for the given product is what takes me to Best Buy for my electronics alway

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

Very easy to use and now I keep it as a back up whenever my Microsoft surface Pro Bluetooth keyboard doesn’t work. I can always plug this into the USB to USB-C converter and plug it into the surface pro.

We decided to get the extended warranty on the external hard-drive, because it will be used mostly for music storage. So I would pay the cost whether used or not to get about 10yrs total out of the drive. Seagate actually has great reliability out of their external hard-drive units. So it's a personal choice ... I would still recommend for electronics today.