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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6445 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,445 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind just incase my device fails to have it replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bhjopgtrjobt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken V4 Pro ensurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have ensurance and quick replacement for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funtioncal no lollygagging straight the point, everything you could want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to clean and very reliable. Need to get another one for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good choice to add this better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Razer BlackShark V2 Pro Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick to replace the faulty product and were eager/ happy to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this policy or you are missing out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement policy is top notch at Best buy and leaves me worry free for anything I cover with the policy. NEVER have I had issues with returning faulty electronics! Love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this to go with my husband‘s headphones, pretty reasonable price for a warranty for two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit expensive but worth it for expensive tech item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for a bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always nice to have. Especially on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and so kind to offer this service to customers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange broken mouse. .

    I would recommend this to a friend