Customer Ratings & Reviews

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.

Geek Squad is worth the money and Best Buy delivers quality customer service!

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

Keeps my mind at ease knowing ive got all my bases covered incase something happens to my product. Seriously recommend a protection plan. Never know what could happen

Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

I love this two years accidental replacement membership this is amazin. Sometimes things happen give yourself the peace of mind especially if you have a little one sometime accident happened but having this product will save you a lot of money

Great product. Easy to clean and very reliable. Need to get another one for home use

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

The agents were quick to replace the faulty product and were eager/ happy to help!

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

This is great for if you believe you might need support from the Squad!

Great product, really easy connection and the ease of use it’s amazing.

Peace of mind just incase my device fails to have it replaced or repaired

This keyboard is a great size. Love the light effect and charging glasses for a long time.

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.