Customer Ratings & Reviews

For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Love Geek Squad! Will always recommend! I have taken several devices to them (phones, iPads, laptops) over the past several years and am always very happy with their delivery of services.

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

My Shipt delivery driver delivered my Xbox harddrive to my door !

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

My son loves this key board the key pressing some with an ease and great for gamers .

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

At my location they are super nice and try to find you a replacement even if it is not available in their store, and they honor their warranty with no headache or fuss.

great to have this warrenty always good for emergecy

keyboard replacements with geek squad protection plan are so easy & cost effective!! I have replaced my keyboard twice now with no issues. I will continue to purchase this plan for all devices

Haven't had to use them with this purchase yet, but just knowing I have them on standby is all the piece of mind I need.

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

This is a great card and i will invest in more later

Very good team I love the fact how Best Buy took care of me when my refrigerator broke down, they replaced it with a brand new one

Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

Great service just brought faulty device and was able to swap with ease.

We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.