Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6531 reviews
(6,531 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, fast and easy. Buy this with all my purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Will always add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the insurance that best but provided for the items
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All gamers should purchase a plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A reasonable priced warranty for your controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision. Easy setup. Price was good. Love it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy this protection. Specially, for the kids gaming controllers.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Have Service PKG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the monies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Astro A50 stopped working, took them back and traded for the SteelSeries Arctic Pro
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best extended warranties around. They are fair about replacing your item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You never know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never leave without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchase a product that I plan to use long-term without getting this plan. Great value for the price!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Destroyed my xbox one controller and they replaced it no questions asked.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent check my tv,and do the necessary for the replacement
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung s23 ultra
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing , just a little worry about how it heats up if i use it alot but other than that , its amazing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this so we got it and it was the best desicion we made because he can change the parts
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exchanged my controller with stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast went up to the checkout as i was instructed by one of the employees and got everything done up there.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically gets you a 2 year return policy - definitely recommend on all products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
