Customer Ratings & Reviews

Nothing but good experiences here. Always straight to the point.

Always get the protection plan to have peace of mind!

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

I ALWAYS BUY WARRANTIES FIR EVERYTHING THAT I PURCHASE

Warranty on controllers is a must! Dont worry about Stick Drift any more

Can’t make any purchase without that protection plan!!

This is ALWAYS THE BEST item to accompany a PURCHASE, when purchasing Asseaaoriea for gaming consoles. If product breaks or malfunctions, it is slot of , $$$ to replace a gaming piece over and over. When if you purchase the WARRANTY/REPLACEMENT WARRANTY, for 2 yrs or whatever. You have piece of mind. Knowing your not waiting $$ and are able to enjoy item baught

very nice, I can break my item and still bring it back, great deal!!

The agents did a fast and great job.cleaned up everything

The Geek Squad protection is always a great buffer to have.

Geekssquad is a tremendous tool thats helps me secure the products i purchase

When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

Friendly an knowledgeable no fuss and can solve you problems.

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

The agent was very helpful with my return and the purchase of my warranty

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

That controller is so cute, but I will buy more and more

Best Buy always offers the best warranties. I’m a happy customer