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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6505 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,505 reviews
  • Rated 5 out of 5 stars

    Geek squad highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing any electronics devices that is above $50+ this is highly recommended. That fix it right then and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a no-brainer super simple and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides such great value and it was kind of a no-brainer. I applied this purchase to cover a Xbox series X controller and I went in today and said that I need help with the "Replacement Claim". Super simple and I was in and out with the new controller in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement is an invaluable service that provides peace of mind and protection for your electronic devices. With this plan, you can rest easy knowing that if your device accidentally gets damaged or stops working, Geek Squad will replace it with a brand-new one. One of the standout features of this plan is its coverage for accidental damage. Whether you drop your device, spill liquid on it, or encounter any other mishap, Geek Squad has you covered. They will replace your device, regardless of the type of damage, ensuring that you don't have to bear the cost of repairs or a replacement. The convenience of the 2-Year Accidental Geek Squad Replacement is another significant advantage. If your device becomes defective or experiences accidental damage that is covered under the plan, you can simply contact Geek Squad. They will guide you through the process of getting a replacement, making it hassle-free and saving you precious time. Additionally, the plan offers seamless tech support from Geek Squad experts. If you have any questions, concerns, or need assistance with your device, you can reach out to their knowledgeable team for help. This ensures that you have ongoing support even after your replacement device is provided. It's important to note that the 2-Year Accidental Geek Squad Replacement is available for a wide range of electronic devices, including smartphones, tablets, laptops, and more. This makes it a versatile and valuable option for protecting your valuable tech investments. Overall, the 2-Year Accidental Geek Squad Replacement is an excellent choice for anyone looking to safeguard their electronic devices. With its comprehensive coverage, convenience, and expert tech support, it provides exceptional value and ensures that you can continue using your devices worry-free. Investing in this plan offers peace of mind and protects you from unexpected expenses, making it a smart decision for any tech-savvy individual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for tech products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement is an invaluable service that provides peace of mind and protection for your electronic devices. With this plan, you can rest easy knowing that if your device accidentally gets damaged or stops working, Geek Squad will replace it with a brand-new one. One of the standout features of this plan is its coverage for accidental damage. Whether you drop your device, spill liquid on it, or encounter any other mishap, Geek Squad has you covered. They will replace your device, regardless of the type of damage, ensuring that you don't have to bear the cost of repairs or a replacement. The convenience of the 2-Year Accidental Geek Squad Replacement is another significant advantage. If your device becomes defective or experiences accidental damage that is covered under the plan, you can simply contact Geek Squad. They will guide you through the process of getting a replacement, making it hassle-free and saving you precious time. Additionally, the plan offers seamless tech support from Geek Squad experts. If you have any questions, concerns, or need assistance with your device, you can reach out to their knowledgeable team for help. This ensures that you have ongoing support even after your replacement device is provided. It's important to note that the 2-Year Accidental Geek Squad Replacement is available for a wide range of electronic devices, including smartphones, tablets, laptops, and more. This makes it a versatile and valuable option for protecting your valuable tech investments. Overall, the 2-Year Accidental Geek Squad Replacement is an excellent choice for anyone looking to safeguard their electronic devices. With its comprehensive coverage, convenience, and expert tech support, it provides exceptional value and ensures that you can continue using your devices worry-free. Investing in this plan offers peace of mind and protects you from unexpected expenses, making it a smart decision for any tech-savvy individual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again as always you cant beat the protection plans for your products that best buy offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely appreciate the peace of mind that comes with knowing my purchases are covered and won’t break. Geek Squad takes care of all that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek saved my pocket and Devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ig you buy technology , Best Buy it’s your better option, geek squad helps a lot with your insured products, and you gonna love buy good stuff in here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always comes in handy. Workers are always helpful to fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warrenty with everything I buy, the longer the warranty the better, always an easy process when replacing and fixing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nice look!! Feels great!! Would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my item with ease and no problem, I was able to get store credit and pick something different out, I get the warranty on everything I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition and luckily I bought this plan because my boyfriend gets mad when he plays video games and sometimes things get thrown and broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Swap, didn't have to pay to renew protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for anything electronic, especially ps5 controllers which are known for unfortunate Stick Drift. This is a real thing and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never pass this up on headsets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. I always end up using it with things like headsets and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection

    I would recommend this to a friend