Customer Ratings & Reviews

Great having a extended warranty that you depend on

always the best people around, if you want a quality warranty or thr job done, call geek Squad.

Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

I always recommend the warranty on anything that has moving parts

Good communication, always ready to solve your problem

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

Best. Get it now. Great to have with everything. You need it!

Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

Yes if you getting some very expensive pls get it. You thank yourself later

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Always fast and excellent job done by these professionals

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

Love how I can go in and get my broken device replaced with the same product

Hassle free return and exchange. Very good policy.

The agents are helpful with providing services and opinions to make the best and correct purchases.